Delivery & Returns

Delivery Information

Find delivery charges and postcode coverage below. The options available for your order depend on your delivery address and the items in your basket.

All prices and order-value thresholds below exclude VAT. Your available delivery options and final charge are shown at checkout.

Zone 1 — Mainland UK

The following rates apply to eligible mainland addresses, excluding the postcode ranges listed below.

Service Price excl. VAT
Next working day delivery £8.25
Saturday delivery £15.00
Pick up from warehouse Free

Free delivery: available on qualifying orders meeting the £175 minimum, excluding VAT, when the free-delivery option is offered at checkout. Saturday delivery remains £15.00.

Mainland-rate exclusions

IV1–IV99, HS1–HS99, KA27–KA28, KW1–KW99, PA20–PA49, PA60–PA78, PH17–PH26, PH30–PH44, PH49–PH50, ZE1–ZE99, IM1–IM99, TR21–TR25 and BT1–BT99. These postcode ranges use zones 2, 3 or 4 below.

Royal Mail — selected items only

We have added Royal Mail options for selected items. These services are available within the Zone 1 postcode coverage above and appear at checkout when your order qualifies.

Service Price excl. VAT
Royal Mail — 48–72 hours 2–3 days £3.75
Royal Mail — 24–48 hours 1–2 days £4.75

Zone 2 — Highlands and Islands of Scotland

Postcodes covered: IV1–IV99, HS1–HS99, KA27–KA28, KW1–KW99, PA20–PA49, PA60–PA78, PH17–PH26, PH30–PH44, PH49–PH50 and ZE1–ZE99.

Service Price excl. VAT
Standard delivery £10.00

Free delivery: available on qualifying orders meeting the £250 minimum, excluding VAT, when the free-delivery option is offered at checkout.

Zone 3 — Isle of Man and Isles of Scilly

Postcodes covered: IM1–IM99 and TR21–TR25.

Service Price excl. VAT
Standard delivery £10.00

Free delivery: available on qualifying orders meeting the £250 minimum, excluding VAT, when the free-delivery option is offered at checkout.

Zone 4 — Northern Ireland

Postcodes covered: BT1–BT99.

Service Price excl. VAT
Standard delivery £10.00

Free delivery: available on qualifying orders meeting the £250 minimum, excluding VAT, when the free-delivery option is offered at checkout.

Before you order

Saturday delivery: order before 4:30pm on Friday. Available in Zone 1 only.

Printed bait stations: allow up to three working days for delivery. Most orders placed before noon are dispatched that day.

Click and collect

Choose Pick Up From Warehouse at checkout when available, and bring your purchase confirmation. Collection hours are 8:00am–4:00pm, Monday to Friday. Allow at least 30 minutes for processing.

Tracking and delivery help

Look out for order-status emails and a delivery-day email with an approximate arrival time. Contact our team for tracking help or advice on delivery options.

Call 01522 686070 WhatsApp 07337 651620

WhatsApp messages only.